A resident of Cleveland, Ohio, Michael Kislyansky immigrated to the United States from Russia. As CEO of North Coast Auto Mall, Michael Kislyansky has significant experience selling cars and understanding what makes a successful car salesperson.

Selling cars is not a job for everyone, as it requires a particular type of person who really enjoys interacting with others. The most important part of being a good salesperson is honest and understanding of people. If a customer can relate to their salesperson and trust them, it makes the buying process easier for everyone.

A salesperson in the auto industry must also make it a top priority to understand their product. All major manufacturers will have some form of learning or training available for their salespeople, and it is essential. A professional car salesperson will take the time to understand the ins and outs of each model they sell, and the great ones will be lifelong learners.

The ability to learn from failures is another essential trait of a successful salesperson. Regardless of how good a salesperson is, they are not going to close every deal. Losing a deal can be a negative experience, but the successful salesperson will learn from that experience, turn it into a positive, and use it to be better moving forward.